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Insights

Ideas on community, conversation, facilitation and the human experience.

Three people in conversation

8 Principles for being a better conversationalist

Think back to a big decision in your life. It was almost certainly accompanied by a conversation. Your exchange of words with someone else helped you to think, clarify and decide.

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People in a thoughtful meeting

Balancing Being and Doing

We were promised connection, but got audiences. It's time to reclaim what building community-led businesses truly requires - and why the strongest ones hold heart and structure together.

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Person in thought

Taste, judgement and intelligence: the surprising value of being human

Your tastes are unique to you because, in large part, you don't choose them. Right now, taste and judgement are invoked as humanity's great edge in an age of AI. What we're rarely told is why.

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